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All I wanted to do was place an online order and use my coupon. It wouldn't let me sign in and then when I try to create an account it kept rolling back to the start. When I ask to reset my password three times it said it was sending me an email. I have never received...
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2.5
#1403123
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Charming Charlie - So sos bad

I can’t even describe it but I used to love charming Charlie’s but the website and customer service outside the stores is HORRIBLE! Go back to Stores only or sell your self to someone who knows how to do online
#1402474
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I actually have a complaint. I shopped at one of the charming charlie shops on 10/04/18 store # 0302 which is in Bayshore, NY 11706. I am never the type of person to complain but I had the WORST experience with the night shift staff. I walked in and there was NO...
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3.3
#1373578
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I ordered from charming charlie on september 2, 2018. I received a confirmation email from charming charlie for my order on september 2, 2018 at 8:55 pm. A week went by and no package. I sent 4 to 5 emails with no response other than we have received your email and...
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Anonymous
Anonymous

I am having the exact same issue... did you ever get your package or will the refund you?

1.0
#1369068
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I placed an order with charming charlie on september 2, 2018. I received a confirmation email of my order on september 2, 2018 at 8:55 pm. A week went by, no package. I emailed customer service 4 to 5 times. The only response i received was the " we have received your...
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#1369060
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On Monday, September 24, 2018, around 5:20 p.m., I walked in Charming Charlie's at the Mall of Wellington Green 10300 W. Forest Hill Blvd., Suite 206, Wellington, FL 33414. There were two women employees in the entrace of the store working a display table. I was the...
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1.0
I didn't like
  • Customer service
#1366374
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Charming Charlie - Tarnished jewelry and broken jewelry

Asked for several pieces and purchased a few myself for my Birthday Sept 1st, all but one piece tarnished or broke off my neck already,, no one cares ???
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1362710
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Charming Charlie - Very dissatisfied

I bought a watch less than a year and it changed color the girl at the counter and the supervisor at the south Windsor store told me that it changed because I wore it. They took the watch from me and did not give me a replacement. They gave me a hard time. Maybe it’s because of my complexion. I guess it’s a thing about me being black
1.0
Details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty
#1347418
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I am making a complaint about your store in Farmington, Utah. Around 11:00 AM on Monday, August 27, 2018, my sons and I were at the store. My 9 year old son grabbed a gold elephant to show me, since I am obsessed with elephants, and the store associate came and pulled...
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Farmington,Utah
#1341389
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Contact Charming Charlie

Mailing Address:
CharmingCharlie.com
5999 Savoy
Houston, Texas 77036-3307
United States
Phone:
(888) 675-2275
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Charming Charlie Products and Services

I have loved Charming Charlies for many years, my daughter and I shop there often. I will not be back after the way I was treated in the store by the sales girl on Sunday, August 26, 2018 in Waldorf, MD. She was possibly the rudest person I have ever dealt with in a...
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#1340611
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