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There was a sale online - Buy One Get One Free for purses. I found two that I wanted. I paid for the most expensive purse and got 2 for the price of 1. Yessss! Good deal!!! Wrong. I received the purse I had paid for. I waited a little over a week for the other purse to...
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I liked
  • Product
I didn't like
  • Contradiction of pricing
  • Non-notification
  • Useless customer service
#1448386
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I’m normally do not have any issue shopping at Charming Charlie’s, I love the store and the products that are sold here I have multiple bags and sunglasses and fragrances from this store I am also a Charm club member. My first experience at the Spartanburg S.C. was...
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4.3
#1447780
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Charming Charlie - Bad service

Manager attitude is very rude and very misleading at your 99and i10 location she's not know how to deal with customers and she is misbehaving with your customers it's happened yesterday at 12pm
1.4
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
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#1446712
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Ordered product in November to have it by Christmas and after finally reaching someone was told with time running out that items were out of stock but yet no one from the company customer service could send a email or pick up a phone and tell us so we could get...
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Anonymous
Geegeeperry

This happened to me as well, I order 3 purses under the bogo free. Only got 2 at full price and the only way I found out the item was not available was by calling. They gave m...

Anonymous
Vrunda

Same thing happened with my order. One item was out of stock and I was closely following the order status. All of a sudden one item is gone so I called them and all they said ...

1.0
#1428596
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Charming Charlie in Wyomissing, Pennsylvania - Should have been an even exchange

Purchased a wallet with a coupon and didn't realize the zipper was defective until I got home. Took it back the next day to swap it for one that had a working zipper. EXACT SAME WALLET. They actually charged me for the exchange because I used a coupon on it the day before.
3.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
#1412821
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Its been 4 weeks now and i haven't received my Order i paid for standard shipping 3-10 business days. I wrote to them and they said my Order was stuck in release status. And since then no one got back to me. I wonder if its the Customer's responsibility to release the...
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Anonymous
Anonymous

Im having the same issue. Purchased a bunching stuff on 11/24. Called a week later to check on the status and something was out of stock but they told me they would ship the r...

Anonymous
Rachel

I am having the same issue. My boyfriend placed an order for me on 11/23 and no problem got it quickly. I placed an order on 11/24 and still not shipped. I called on Monday an...

2.5
#1409669
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Charming Charlie - They stole my money and the material is cheap

I ordered a purse Charming Charlie and the zipper broke! they asked for a picture and i sent it to them, and they never got back w/ me about it! THEN ON TOP OF THAT THEY TOOK $58 OFF OF MY CARD AFTER I PUT MONEY ON IT! I DIDN’T ORDER ANYTHING FROM THEM YESTERDAY OR TODAY! I WILL BE LEAVING A BAD REPORT BECAUSE THIS IS RIDICULOUS! THIS IS MY FIRST AND LAST TIME ORDERING FROM THIS STORE!
2.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
#1406043
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Had an item online. Both reps could not locate it by item number or name. Why have the item for sale if they can’t locate it. Finally I had to tell them to google it and sure enough it came up. The rep proceeded to tell me that it’s sold out but it clearly states it’s...
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1.0
#1405473
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All I wanted to do was place an online order and use my coupon. It wouldn't let me sign in and then when I try to create an account it kept rolling back to the start. When I ask to reset my password three times it said it was sending me an email. I have never received...
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2.5
#1403123
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Contact Charming Charlie

Mailing Address:
CharmingCharlie.com
5999 Savoy
Houston, Texas 77036-3307
United States
Phone:
(888) 675-2275
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Charming Charlie Products and Services

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Charming Charlie - So sos bad

I can’t even describe it but I used to love charming Charlie’s but the website and customer service outside the stores is HORRIBLE! Go back to Stores only or sell your self to someone who knows how to do online
#1402474
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