Latest review first
Charming Charlie - Sales people
Nina at Coconut Creek store is awesome and a true asset for the company Crystal at Delray store is very helpful and sweet
I have placed three online orders of multiple items and had problems each time. The first, a ring arrived damaged and unwearable. I did not have time to return it and did not complain. The next order, I ordered a tote with a saying/design on it for a friends gift. The...Read more
I used to work here. The managers didnt care about their workers that actually worked. They ripped off the girls that actually wanted to work. They promoted girls that only wanted money but didnt want to work. From what i understand, the girl they promoted is takibg...Read more
Ordered and received a gift card for my wife for Christmas, but when my wife went to make a purchase at one of their stores, she was told that it had a zero balance even though it was never used. Of course they charged my credit card for the amount of the gift card...Read more
Received my package today.2/15/18. The invoice inside my package showed original prices but all my items were on sale except for 1. This prompt me to check my bank account and my email confirmation. I've noticed that I was charged &20 for a romper but the online price...Read more
I ordered 4 items from their website in the middle of December ‘17. After not receiving my order or a shipment notification for 4 weeks, I called their customer service. Turns out they just failed to process my order and because of that they had already sold out of 2...Read more
So my friend gave me a Charming Charlie's gift card with over $150.00 on it for an upcoming wedding. I went online and ordered lots of things and the one pricey thing I ordered was a flat iron for $99.00. So the box arrives and no flat iron. Just says cancelled next to...Read more
Charming Charlie - Worst return policy
Worst return policy. Would not even give me a store credit for 2 gifts I received for Christmas because I didn’t have the receipt. Horrible customer service! Won’t go back!
Charming Charlie - Horrible customer service
I ordered 4 things online, only received 3 of them, all 4 things were still taken off of my gift card and it has now been 3 weeks of trying to be refunded for this. Would never recommend ordering online from them. EVER.
I love Charming Charlie. I work in an industry where I see well over 100 people a day and every time I get a compliment on my jewelry, I smile and say "Thanks, I got it at Charming Charlie." I was just in the Charming Charlie store in Spanish Fort, there were three...Read more
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