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Charming Charlie - Sales people

Nina at Coconut Creek store is awesome and a true asset for the company Crystal at Delray store is very helpful and sweet
5.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
#1211977
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I have placed three online orders of multiple items and had problems each time. The first, a ring arrived damaged and unwearable. I did not have time to return it and did not complain. The next order, I ordered a tote with a saying/design on it for a friends gift. The...
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2.2
Product
#1209810
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I used to work here. The managers didnt care about their workers that actually worked. They ripped off the girls that actually wanted to work. They promoted girls that only wanted money but didnt want to work. From what i understand, the girl they promoted is takibg...
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Anonymous
Notyou

Seems to me that all of the employees that work for this corporation need to be terminated! Unprofessionalism is not a good look on any business.Oh wait.....this company alrea...

Anonymous
Anonymous

Hi Cait!!!! Just so you know the real facts so you stop spreading lies, she was NOT paid for her vacation and she was NOT there for her photography business. She was there to ...

#1204554
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Ordered and received a gift card for my wife for Christmas, but when my wife went to make a purchase at one of their stores, she was told that it had a zero balance even though it was never used. Of course they charged my credit card for the amount of the gift card...
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#1195132
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Received my package today.2/15/18. The invoice inside my package showed original prices but all my items were on sale except for 1. This prompt me to check my bank account and my email confirmation. I've noticed that I was charged &20 for a romper but the online price...
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Anonymous
Anonymous

And the new updated policy sucks!

1.0
Product
#1190810
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I ordered 4 items from their website in the middle of December ‘17. After not receiving my order or a shipment notification for 4 weeks, I called their customer service. Turns out they just failed to process my order and because of that they had already sold out of 2...
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1.0
#1178955
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So my friend gave me a Charming Charlie's gift card with over $150.00 on it for an upcoming wedding. I went online and ordered lots of things and the one pricey thing I ordered was a flat iron for $99.00. So the box arrives and no flat iron. Just says cancelled next to...
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1.5
#1178680
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Charming Charlie - Worst return policy

Worst return policy. Would not even give me a store credit for 2 gifts I received for Christmas because I didn’t have the receipt. Horrible customer service! Won’t go back!
1.0
Details
Customer service
#1177331
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Charming Charlie - Horrible customer service

I ordered 4 things online, only received 3 of them, all 4 things were still taken off of my gift card and it has now been 3 weeks of trying to be refunded for this. Would never recommend ordering online from them. EVER.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
#1170083
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I love Charming Charlie. I work in an industry where I see well over 100 people a day and every time I get a compliment on my jewelry, I smile and say "Thanks, I got it at Charming Charlie." I was just in the Charming Charlie store in Spanish Fort, there were three...
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#1168954
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